ROCKETMERIT

CONTACT / SUPPORT

Status: FINAL v1.0 — Published Effective Date: 16 September 2026 Last Updated: 16 September 2026

Reach Us

For questions, support requests, payment issues, account matters, privacy requests, or other concerns relating to RocketMerit:

Email: support@rocketmerit.com

This is currently the primary support channel for RocketMerit.

What to Include

To help us handle your request efficiently, include the following where relevant:

• Your RocketMerit account email.
• The Campaign, Task, Mentorship Booking, or transaction ID involved.
• A description of what happened and what you expected.
• Screenshots or other relevant information, if helpful.

Please do not send passwords, payment card details, or other unnecessary sensitive information by email.

Where to Look First

Some requests can be handled directly through RocketMerit:

What you need	Where
Delete your account	Profile → Danger Zone → Delete Account
Report a Campaign	Use the report option on the Campaign
Report a mentorship session problem	Use Report a Problem in the session completion flow
Disconnect LinkedIn/GitHub	Account Settings
Refund or payment issue	Email support@rocketmerit.com
Formal dispute	Follow the Dispute Resolution Policy
Privacy or data request	Email support@rocketmerit.com

For payment, refund, account deletion, privacy, and dispute matters, the applicable RocketMerit policies explain the relevant process.

Operator Information

Rocket Merit Sole Proprietorship Proprietor: Mohammad Gheyasuddin Udyam Registration Number: UDYAM-BR-26-0245250 Registered Address: 1 Bhanwar Pokhar, Near Khatoon Mazil, Sampatchak, Bankipore, Patna, Bihar 800004, India

Website: rocketmerit.com Email: support@rocketmerit.com

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Status: FINAL v1.0 — Ready for publication.